FAIR TREATMENT

HU.3.a. Non-harassment

Does the company protect workers from workplace harassment including physical, verbal, sexual or psychological harassment, abuse, or threats?

ABOUT THIS QUESTION

Workplace harassment encompasses many types of behaviour, including assault, physical and sexual harassment or threats, and workplace bullying and intimidation. To protect workers against such acts, the company should implement prevention policies, facilitate open communication, provide training, and allow workers to report incidents of harassment to a complaint mechanism that fully investigates the reports and responds accordingly.

 

The question applies to workers directly engaged by the company (direct workers) and workers engaged through third parties to perform work related to core business processes for a substantial duration (contracted workers operating within company premises).

 

The question relates to the right to just and favourable conditions of work; the right to non-discrimination and the right to freedom from torture and other cruel, inhuman or degrading treatment or punishment. [The above question is based on general principles contained in the following: Universal Declaration of Human Rights (1948), Article 5; International Covenant on Civil and Political Rights (1966), Article 7; Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (1984), Articles 2 (1), 4 and 10; Convention on the Protection of All Migrant Workers and Members of Their Families (1990), Article 10. IFC Performance Standard 2: Labor and Working Conditions.

 

ANSWER THIS QUESTION

First answer the following indicators (step 1) and then the main question (step 2).

Step 1. Answer the following indicators:

The company has a commitment to prevent workplace harassment.

The company actively informs workers of their obligations to refrain from violent, threatening or abusive conduct.

Managers receive training on how to identify and deal with instances of harassment in the workplace.

The company investigates all complaints of workplace harassment and takes appropriate preventative and disciplinary action including reporting of criminal actions to the appropriate authorities.

Step 2. Answer the main question:

Does the company protect workers from workplace harassment including physical, verbal, sexual or psychological harassment, abuse, or threats?

 

HU.3.b. Employee privacy

Does the company respect the privacy of its workers whenever it gathers private information or monitors the workplace?

ABOUT THIS QUESTION

When the company needs to gather information about its workers in relation to for example taxation or insurance, or implements workplace monitoring procedures, it must ensure that the measures are legal and for a legitimate purpose. Personal information collected should be minimal and kept safe from unauthorised access. Workers should be informed of any workplace monitoring and should know what personal data is kept on them and they should have access to correct this data.

 

The question applies to workers directly engaged by the company (direct workers) and workers engaged through third parties to perform work related to core business processes for a substantial duration (contracted workers operating within company premises).

 

The question relates to the right to privacy. It is based on general principles contained in the following: Universal Declaration of Human Rights (1948), Article 12; International Covenant on Civil and Political Rights (1966), Article 17; ILO Code of Practice: Protection of Workers Personal Data (1997), Sections 5, 6 (14) and 12 (2b); UN Guidelines for the regulation of Computerized Personal Data Files (1990), Article 3 (a); OECD Guidelines: On the Protection of Privacy and Transborder Flows of Personal Data (1980), Article 9. IFC Performance Standard 2: Labor and Working Conditions.

 

ANSWER THIS QUESTION

First answer the following indicators (step 1) and then the main question (step 2).

Step 1. Answer the following indicators:

The company has a procedure stating which kinds of workplace monitoring are allowed; what kind of personal worker information is retained; where it is stored; who has access; and why the information is necessary.

Workers are made aware of all workplace monitoring, including cameras and Internet or e-mail monitoring, and the specific purpose of the monitoring.

The company obtains the worker's prior written consent before gaining information from an individual with whom the worker has a privileged relationship, including a former employer, doctor or lawyer.

Workers have access to all personal data collected about them, including data concerning disciplinary decisions and data obtained through monitoring, but excluding confidential management specific information related to performance evaluations, salary negotiations, promotions, rotation and similar employment decisions.

Step 2. Answer the main question:

Does the company respect the privacy of its employees whenever it gathers private information or monitors the workplace?

 
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    TO ANSWER THE QUESTIONS

     

    1. Select a question

    2. Click "Answer this question"

    3. Answer the indicators

    4. Answer the main question

     

     

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